Low Risk Implementation:

Digital Alchemy has accumulated significant experience in implementation, ensuring operational certainty around the implementation of your solution. We are Australia's largest Database Marketing Service Provider by number of customer records under management.

Data security:

Your database will be held in a fully certified secure data facility. This is a tier 1data centre with the following certifications;

- Australian Standard AS7799 and British Standard BS7799

International Information Security Award (ISO17799)

1 May 2005

This certification is widely regarded as the ultimate industry benchmark in information security.

-Defence Services Directorate Gateway Certification - Australia

Recertified on 17th June, 2005

This certification offers a level of assurance that the gateway provides protection from external threats appropriate for systems and data up to and including the “Highly Protected” level of classification.

Proven technology infrastructure :

As Australia's largest Database Marketing Service Provider your implementation will be hosted onto a proven infrastructure that has been specifically designed to optimise marketing automation performance. New database implementations are incremental to this infrastructure. All applications are preinstalled and tested in the environment.

Best of breed software tools:

Digital Alchemy is not a software developer. We select best of breed solutions in each of the applications we require. This means that as a client you are accessing the best technology available and not funding the development of a bespoke solution. Performance and reliability are the key in our choice and we performance test all applications before implementing them with clients.

De-duplication and data quality:

Data quality is the core of marketing automation success. Poor data quality undermines the confidence required to automate marketing process and eliminate continual manual checking and validation. At Digital Alchemy we ensure data is of the highest quality through our expertise in the development of complex de-duplication processes from multiple source systems and with variable data quality issues.

Service Level Agreements:

Digital Alchemy ensures that their clients will be satisfied with our solution by making agreements to reach certain goals by specific dates. Clients can be reassured that our solution is valuable and can feel comfortable about receiving return on their investment.

Rapid Implementation:

Experience and existing infrastructure means that we can implement a marketing automation system in a fraction of the time that an internal implementation may take. Our typical implementation time is 3-4 months.